Rigor Product Suggestions

I suggest you improve Rigor by...

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  1. Allow multipe contacts in the "Notify" check config field

    Currently only one individual or group can be entered in the notify field to receive both alerts and recovery notices. Users entered in the escalation field do not receive recovery notices.

    This means we need a custom group for each subset of contacts that need to receive alerts and recoveries on a given check rather than adding multiple individuals or groups.

    This also means that we cannot set both the new webhooks feature (say hipchat notices) and alerts to a group.

    Can you please add the ability to attach multiple endpoints in the "Notify" check config field?

    54 votes
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      1 comment  ·  Admin →

      We are activity defining use cases for reworked notification system to be developed in the 1st half of 2017. We will be reaching out to all of you to better understand your needs

    • RBC: Fully support SPA and ajax enabled sites to monitor and report based on steps

      Currently we are able to define steps. For Single Page Apps, there is only 1 "pageload" everything else is IFrames and XHR/Ajax. We need a way to measure performance of later steps, possibly via the W3C user timings API

      53 votes
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        Step 1 is adding support for custom user timings, since a selenium scripts walking through a flow on a SPA doesn’t generate multiple HARs it generates 1 HAR.

        We recently upgrade our version of FireFox used by RBC, allowing us to leverage the custom user timings API to collect metrics and then report/graph/alert on them. We are planning our SPA/custom user timings project now

      • Grouping and Folders for Uptime and Real Browser checks

        Having to monitor multiple sites and growing under Uptime and Browser Checks we would like to be able to create folders/groups to move the checks into without having to use tags. This would clean the UI for users have multiple sites so that the information we need is where we need it. We have been managing this with naming convention but when growing to 100+ checks this will become a monster to view.

        52 votes
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          Makes total sense. We are reviewing our UI to see how to better organize things so that customers with large numbers of checks can help navigate and review things

        • Increase reporting granularity

          Current granularity of Rigor reporting allows for months, weeks, or days. Can you please increase granularity to allow for grouping by hours and minutes?

          Particular use case is to report on error counts across multiple checks spanning a small time frame such as a couple of hours or minutes

          40 votes
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            We are reviewing use cases for our custom reports now, and I can how more specific time granularity would be helpful, especially when you want to focus on, or exclude, a specific time period of trouble.

          • allow webhooks to be registered for snapshot status changes

            Rather than repeatedly poll the snapshots endpoint to determine when snapshots' statuses have changed, it would be great if we could provide a URL that would receive a POST request when the status, etc. change. (similar to how GitHub provides webhooks - https://developer.github.com/webhooks/)

            28 votes
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            • Make monthly performance reports available for .csv export.

              Make monthly performance reports available for .csv export, with full data (not just daily rollups).

              20 votes
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                Thanks for the suggestion Duncan. This makes total sense. To be clear, with the Rigor API you can pull this data out now, but making it easier to fetch as a CSV would be very valuable. Reviewing options for this.

              • have the ability to upload a new Selenium script to an existing Real Browser Check

                Add the ability to re-upload a Selenium script for an existing Real Browser Check. In some instances, this would be faster than editing existing steps.

                19 votes
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                • Custom Reports: Include render time as a reporting option

                  Include DOM Load Time inside custom reports: I would like to be able to see the DOM Load Time/Render Time as an option during the creation of a custom_report. The goal here is to see dom load time/render time instead of load/response time.

                  18 votes
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                    This is a great idea Chris and I 100% agree. Right now, custom reports offer only the measurements that all checks offer, so all those great stats with collect in RBC aren’t available. We are fixing that. First step is we are about to introduce a bunch of additional RBC metrics we collect. Then we are revamping Custom Reports so that RBC checks can include more metrics, like DomContentLoaded, etc

                  • API: Support updating HTTP check settings via the Monitoring API

                    We have a need to bulk update some HTTP check parameters. I thought this might be a good opportunity to dig into the Monitoring API and maybe write an Ansible module for managing HTTP checks. I ran into problems when I found that, while I could create and delete HTTP checks, the API provided no method of updating existing checks.

                    18 votes
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                      This makes sense. fundamentally we need to provide a comprehensive way to update a checks settings via the API. A v1.0 of this could be to just allow updating check settings, but not say RBC steps (since bulk updating selenium steps could be challenging). Reaching out to reporters with some clarifying questions.

                    • Degraded state

                      We would like the ability to have a max response time, which is available now but with a Mid response time, meaning if the page fails to load by the MID time then Yellow Exclamation point as long as the Max load is not reached. If mid and max are both reached then Red X icon. I made a mock up picture of what it might look like while configuring the monitor. Mel... has the mock up gif.
                      Thanks

                      16 votes
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                        Great idea. And I like the idea of separating “This check run failed” vs “This check run didn’t met our criteria” as some kind of warning instead. Looking into how to implement this

                      • Support Additional "Real" browsers, not FF with a different UA String

                        Use real rendering engines from the different browsers. We all know IE behaves differently than other browsers, and loads DOM objects/executes JS/socket connects differently.

                        14 votes
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                          To be clear, right now all of Rigor’s Real Browser Checks run under a real browser, not an emulated one. We are using FireFox 45 ESR. When you select a different User-Agent, we change that UA string or view port, but its always a real browser.

                          Upgrading to this new version of FF meant we had to completely rewrite all our plugins that take measurements. Luckily these new plugins are more universal, so adding additional real browsers like Chrome is easier.

                          We are now looking at how to add additional browsers

                        • Add line graph view to the Performance History graph

                          The dots aren't great at conveying trends - can we see more rendering options?

                          14 votes
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                          • Add User Agent string option to Benchmark checks

                            We should include a User Agent string configuration option for Benchmark checks so that users can easily run Benchmark checks on mobile sites.

                            14 votes
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                              100% agree. We have big plans for the Benchmark checks, and the first step is to allow both User-Agent and ViewPort settings when configuring

                            • Extract custom data/metrics from a run (Was: Extract data from HTTP response headers and/or the response body)

                              There should be a way to extract data from HTTP response headers and/or the response body for use as an additional "dimension" for performance/reporting. E.g.: for each response, extract and store the X-Server-ID header from the response. We should then be able to filter and/or report on that field in performance charts and reports.

                              So then, i.e. on the performance history graph, I should be able to see each value of the X-Server-ID as a different color dot, etc. Or at the very least select which value I'd like to plot individual just like the "Locations" drop down allows.

                              10 votes
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                              • Incorporate Speed Index metrics in the data point detail page

                                Incorporate Speed Index into the times reported for each data point...

                                https://sites.google.com/a/webpagetest.org/docs/using-webpagetest/metrics/speed-index

                                Google and webpagetest.ord have started to use a measurement called Speed Index in their reporting.

                                Long story short, this is a method of measuring render time to the user based on what shows on their screen (video capture) as opposed to a particular element loading or the onload event. Speed Index, as I understand it, gives a much better idea of how the page performs from the user's perspective.

                                If this metric could be displayed between Render Time and Load Time, (here https://my.rigor.com/checks/10488/runs/862529159 )that would be awesome. In…

                                8 votes
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                                  1 comment  ·  Admin →
                                • Add option to only log a failure if uptime check fails from more than one location

                                  It's great that we can customize notifications based on location-specific errors; let's add the same functionality for alerts and make sure that users have the option to keep location-specific problems from affecting uptime stats.

                                  8 votes
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                                    We do have a way in the app to compute what we call SLA uptime, which specifically only flags downtime if 2 or more failures occur in a row, helping reduce the impact of a bad location.

                                    Reaching out to Melanie with some clarifying questions

                                  • Content Check: Filter Content Check links by 'results', and bulk ignore

                                    The 'ignore' option on our Content Check is awesome. It would be great if we could also filter the table by 'results' > select all with similar results > and ignore en masse.

                                    8 votes
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                                      Totally agree. Basically you want a way to select multiple checks in the table and then mark all of them as ignore, similar to the in-table-bulk-operations that Rigor Optimization provides.

                                      There is a larger need to move bulk actions like this out of Monitoring “Bulk Edit” page and into individual tables, but this could be a good place to start

                                    • Provide Graphs in Emails

                                      Provide a graphical representation of performance trending in emails, similar to what is displayed in the monitoring dashboard.

                                      7 votes
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                                      • Option for Internal Monitoring Agent/Node

                                        Create a relay agent so internal enterprise sites can be tested.

                                        7 votes
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                                          1 comment  ·  Admin →

                                          We are currently exploring options for monitoring internal systems.

                                          A work around is to expose these systems to the internet, but to limit access to a specific whitelist of IPs. You can also put them behind a more of HTTP auth on top of restricting IPs to ensure only Rigor can access them.

                                          We know this is not an ideal solution and are reviewing how to offer a true internal monitoring option

                                        • Better Reporting of SLA adherance (runs vs failures)

                                          We use Rigor to check our customer SLA adherance.
                                          For most of our customers have several checks running and at the end of each month we have to do a bunch of math to calculate our SLA for that customer. It would be great if you
                                          1) exposed the data in the report of how many runs and fails
                                          2) provided a totals line which allows us to

                                          This is pretty close but does not have the totals at the bottom for each month
                                          http://itstatus.mfg.com/?type=monthly

                                          7 votes
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                                            1 comment  ·  Admin →

                                            Makes sense. We have various ways to display this currently in the app UI, reports, and in summary emails. Reaching out to Alex to ask a few clarifying questions about exactly what he is looking for.

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