Rigor Product Suggestions

  1. Notifications: Notify only if check fails from all (not more than one) locations

    Right now we have the ability to disable location-specific notifications but there isn't a great way to check for all locations down vs. more than one location down.

    It would be nice to have this option.

    2 votes
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    1 comment  ·  Admin →

    This could be a helpful feature. Would want to better understand what happens when there is a large number of locations, but the interval between checks is long: sounds like someone could miss an outage for potentially a hour or more.

    Will reach out to Melanie to better understand the use case

  2. RBC: Add option to upload images with actions

    It would be nice to be able to upload images or files via Real Browser Checks. This could be useful for sites that require applications or images to upload as part of an application.

    4 votes
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  3. Adding another option in the dropdown list for 'Blackout Periods'

    Add "Bi-Weekly" to the frequency droptdown list under Blackout Periods.

    4 votes
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  4. Auto pausing alerts based on one or two alert

    We have many monitorings monitoring our web site's up time and functonality. It would be great if we could set our ping test monitor and our homepage check monitor as master monitorings. If these monitors are both failing then all of the other monitors for the website are paused automatically or muted. We had an outage this morning at 12:30am for 3 hours. All of our monitors were going off which became annoying as we were trying to fix the issue.

    3 votes
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    1 comment  ·  Admin →

    I really like this idea, thanks Steve. Basically, if multiple checks are all testing different aspects of the thing, and a few “key” checks start failing and sending alerts, you probably don’t want to receive a flood of alerts.

    We are in the currently collecting use cases for a reworking of our entire notification/alerting system. This seems like a good use case to include in our scope

  5. Content Check: Filter Content Check links by 'results', and bulk ignore

    The 'ignore' option on our Content Check is awesome. It would be great if we could also filter the table by 'results' > select all with similar results > and ignore en masse.

    8 votes
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    Totally agree. Basically you want a way to select multiple checks in the table and then mark all of them as ignore, similar to the in-table-bulk-operations that Rigor Optimization provides.

    There is a larger need to move bulk actions like this out of Monitoring “Bulk Edit” page and into individual tables, but this could be a good place to start

  6. Specify Default Time Period for graphs/results chart

    For example … I really want to see the
    last 24 hours, not just the last 8, but 8 is the default. I’d like to be
    able to set my account to default to 24 hours.

    The Settings for my account would be a good place to manage preferences like this.

    2 votes
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    1 comment  ·  Admin →

    We are reviewing ways to have time periods be sticky, and apply to all graphs as you move through the app. Definitely interested in learning more of your use cases

  7. Add a button to test alerts/notifications for checks

    It would be nice to make sure that a check is configured properly, and we can send a sample alert to make sure all the alerting works as expected.

    2 votes
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    1 comment  ·  Admin →
  8. Import server list/ports from Amazon AWS and auto create checks

    We spin up EC2 instances often. It would be useful to have a connector that pulls in a list of web servers and auto-creates a monitoring check for each instance (rather than having to manually create a check for each new server that we add).

    5 votes
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    This is a great idea. Essentially we can pull a list of active services (and possibly see their open ports by looking at security groups) and automatically create checks for them.

    Thumbtack was interested in this too

  9. Ability to sign in with Google Account

    So you don't have to remember another username/password. Would also SSO into the help and ideas forum.

    4 votes
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    This is a great idea! Especially as we move to unifying the login between Monitoring and Optimization. And we have already built internal apps like the Tools portal that use Google Apps authentication…

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