At the moment, we set up an alert and a single contact (be it a group or email address). It would be great if we were able to add multiple notification entries and apply the alert thresholds to each entry. So for example if the entire test fails it would go to the NOC, if a specific error occurs like a 4XX then go to a particular email address like a developer for example. We shouldn't have to create multiple tests for this.3 votes
Thanks for writing in William. I totally agree. We should allow specific notification settings to tie to 1 or more threshold monitors.
We are currently defining use cases for a completely revamped notification system. This seems like a logical one to include. Moving to under review while we plan.
We would like the ability to have a max response time, which is available now but with a Mid response time, meaning if the page fails to load by the MID time then Yellow Exclamation point as long as the Max load is not reached. If mid and max are both reached then Red X icon. I made a mock up picture of what it might look like while configuring the monitor. Mel... has the mock up gif.
Great idea. And I like the idea of separating “This check run failed” vs “This check run didn’t met our criteria” as some kind of warning instead. Looking into how to implement this
Since the system/contracts are based on # of allowed checks, add a count column on the landing page. Otherwise you have to manually count them. Example: http://prntscr.com/8p76bs4 votes
Both Bridgette’s initial suggestion and Kathryn’s expansion are great ideas. Simple to do, and a clear, obvious UI win
Current status pages show average times in seconds. This is a very coarse metric and could be more useful reported as milliseconds. Can you please allow for it to be customized, or simply changed to milliseconds? The distance between 3s and 4s is quite a lot, and seeing specific numbers would be useful.7 votes
This is an easy improvement for us to make.
Currently, we can create a new an Alert email template per Check. I would like the ability to have templates per User or Group for notifications. This would allow "humans" to still get pretty email alerts, but also lighter alerts to other alerts contacts that may be machines, hence, we can script and scrap the alert.
100% agree Chris. Thank you for sharing this idea and use case.
We are revamping our notification system, including how templates can work, and are currently collecting use cases. This is something we should consider while doing this work.
Moving to “under review”
Create a relay agent so internal enterprise sites can be tested.8 votes
Capability to toggle on & off active and paused checks. Example: http://prntscr.com/8p7f3v1 vote
We support this currently via the “Bulk Change” feature in the app, allowing you to mute/unmute and pause/unpause any checks you like.
However, only group admin users can see that option, and I like the idea of having it inline as an option with the table you are using.
We currently have our RBC's setup to Notify through a Webhook (HipChat). It would be great if we could setup a second Webhook in Escalations. This way we'd could configure all escalations via OpsGenie.1 vote
Totally agree. We are reviewing use cases to define the success criteria for a complete rework of the notification system. One of those being allowing the to both notify and escalate to different webhooks
For clients that have a large presence in Canada, it's important to monitor the performance of the site north of the border1 vote
Thanks for the input. We are always evaluating new locations to add, and the idea exchange is a great way for our customers to tell us and vote for new locations to we can understand the priority.
We would like to have sort order control of reports sent via email. In particular we would set and save a reports sort order on "Max Response Time" column Largest to Smallest so each report will be received sorted in this manner.2 votes
I can see how this would be helpful. Moving to under review as a good use case
Sometimes our sites target different content based on GEO IP. I'd like to have an option to Ignore a Step in the Real Browser check if the Step fails. This way I don't have to have multiple custom checks for the same site that may display different content.4 votes
I can see how that would be helpful. Considering how to do this while still allowing the checks to be meaningful
One of my stakeholders asked if he could see his particular sites when logging in. I told him to bookmark the relevant status page. It would be great if I could designate a "landing page" for his account that would display upon login.2 votes
This is an interesting use case I hadn’t consider before Jeff. Thanks for sharing it. “Moving to under review”
Allow custom performance measurements based on element/request. This would allow measuring page load up until different points. This could be useful to see certain performance across all runs.1 vote
Our solution to this will be to support the W3C custom user timings. So you can drop pins and take measurements of basically anything. We also need to do this to support Single Page Apps. We are currently in the planning phase.
Moving to “under review”
Right now Rigor makes it easy to report on the number of errors across checks. It would be great if we could also see all checks with a similar error type, e.g. "page load exceeded 60 seconds" or "element not found", over time.2 votes
It's great that we can export this, but let's make it available via the API as well.0 votes
Exposing the HAR via an API is how the Rigor Monitoring → Rigor Optimization integration works. We can work to make this public for our users
To better understand how a resource performs, we should allow reporting on individual resource timings across checks in an account.
Example use case:
Benchmarking ad load times for the same set of ads across a number of sites.0 votes
Add the ability to re-upload a Selenium script for an existing Real Browser Check. In some instances, this would be faster than editing existing steps.22 votes
Totally agree. Merging with another idea which is a duplicate of this
When a check fails because it exceeded the set response time monitor threshold, we should show the response time threshold and the response time of the check in the email alert details.0 votes
Right now Rigor captures screenshots of page failures and they're great for troubleshooting. It would be an added bonus if we also captured video of successful tests and failed tests so that users can compare visual render time of specific elements.3 votes
100% agree. If WebPageTest can do it, which should be capable of doing it as well!
To calculate SpeedIndex (another thing we are doing), we need to take lots of screenshots anyway. So stitching them together into a video makes total sense and would be a great eye candy feature
Moving to Planned
It would be helpful to have a monitor for ssl cert expiration. For some shops that manage multiple applications with both third party and self signed certs it's a huge ordeal to manage them with a spreadsheet and sheer will.6 votes
The ability to enforce SSL certification verification (aka fail the run if the SSL certificate isn’t valid) is currently in private beta, and will be coming out to the general public by the end of this month (Dec 2016)
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