It would be nice to be able to upload images or files via Real Browser Checks. This could be useful for sites that require applications or images to upload as part of an application.4 votes
Thanks for the idea. I can totally see how this would be valuable. We are investigating how to do this in RBC now.
In the meantime, you can uptime files via the API Check, (By sending a POST withy a multi-part body) which at least can help you validate the functionality of an application flow involving a file upload:
Add "Bi-Weekly" to the frequency droptdown list under Blackout Periods.4 votes
Thanks for submitting the idea Don. This is should be easy to add. Will review with engineering
Sometimes our sites target different content based on GEO IP. I'd like to have an option to Ignore a Step in the Real Browser check if the Step fails. This way I don't have to have multiple custom checks for the same site that may display different content.4 votes
I can see how that would be helpful. Considering how to do this while still allowing the checks to be meaningful
Either with a configuration template or a bulk change, users should be able to save a set of excluded files and re-use that set on multiple Real Browser checks.
Bonus points if users can import a set of domains or file names to exclude instead of using the + Add Excluded File builder.4 votes
Make sense. Essentially we need better support across the board for bulk changing more advanced features of our checks
Our company uses splunk to log the inner workings of our services. I would love to be able to formulate a splunk query by crafting the url from output coming from a failed test and then display it below the failure explanation to quickly transport from rigor to splunk (or any query service that the user specifies for that matter). Just being able to parse the time window, an index, and some piece of data could go a long way in simplifying the debugging process.4 votes
this could be an interesting integration for us
Since the system/contracts are based on # of allowed checks, add a count column on the landing page. Otherwise you have to manually count them. Example: http://prntscr.com/8p76bs4 votes
Both Bridgette’s initial suggestion and Kathryn’s expansion are great ideas. Simple to do, and a clear, obvious UI win
Muting alerts by Control Groups is great, but I would like to be able to temporarily mute them (for X min or X hours). Another feature would be to add schedule mute. This would come in handy for scheduled downtime or when we have known system problems and don't want to forget to unmute the Control Group.
This is a great idea. Muted checks and forgetting about them can lead to a ton of problems and creates a blindspot for the organization, so I like the idea of a timed mute that auto reverts.
It's great that we include green arrows or red arrows in email reports to indicate change in performance. It would be even better if we also included the percentage change, so it would be easier to see if there was a big difference from previous days.3 votes
Love this idea Melanie. A clear, obvious usability win
Please log escalation emails like you do normal alert emails, so we can tell an escalation triggered and see who it went to.3 votes
This is a good idea Barry. Allows for greater transparency. We are currently collecting use cases for a reworking of our alerting/notifications system, so this is helpful to know about.
We'd like to not only send notification and escalations when a check fails, but notify a specific group when someone has taken ownership of the issue in the Rigor tool, and a separate group to receive a "back on" notification. This will help our stakeholders notified that there were issues, but emphasize that IT is either working on the resolution, or it has been resolved.3 votes
Seems reasonable, and we are currently defines use cases for a revamped notifications system. Reaching out for additional details
At the moment, we set up an alert and a single contact (be it a group or email address). It would be great if we were able to add multiple notification entries and apply the alert thresholds to each entry. So for example if the entire test fails it would go to the NOC, if a specific error occurs like a 4XX then go to a particular email address like a developer for example. We shouldn't have to create multiple tests for this.3 votes
Thanks for writing in William. I totally agree. We should allow specific notification settings to tie to 1 or more threshold monitors.
We are currently defining use cases for a completely revamped notification system. This seems like a logical one to include. Moving to under review while we plan.
Please add an option to turn on collecting a screen print for all runs including successful runs. This would be helpful for us to compare ads that display on failed runs versus passed runs.3 votes
Sounds like Kathy is just asking for screen shots for successful runs as well as failed runs. Emailing to clarify
To collect speedindex, we have to take a bunch of screen shots, even on successful runs, so we could expose those to the user even for successful runs.
Current tag reports are based on daily rollups. It would be nice if users could easily see individual runs within smaller time frames on the tag report or have the option to create on the fly performance history reports based on tags.3 votes
I know inside the app, we should run-level metrics for a tag set under the “Dashboards”. Makes sense to apply this out to reports as well. Reaching out to Melanie to get some clarifying details.
When viewing the check results there is an option to filter based on location and date. The filter only applies to the graph not to the individual run results and alert listings. Pleasse apply the filters on everything on the page.3 votes
This makes sense. We are currently reviewing how our system sets and remembers time ranges when looking at check histories. This is an natural extension
We have many monitorings monitoring our web site's up time and functonality. It would be great if we could set our ping test monitor and our homepage check monitor as master monitorings. If these monitors are both failing then all of the other monitors for the website are paused automatically or muted. We had an outage this morning at 12:30am for 3 hours. All of our monitors were going off which became annoying as we were trying to fix the issue.3 votes
I really like this idea, thanks Steve. Basically, if multiple checks are all testing different aspects of the thing, and a few “key” checks start failing and sending alerts, you probably don’t want to receive a flood of alerts.
We are in the currently collecting use cases for a reworking of our entire notification/alerting system. This seems like a good use case to include in our scope
Status Pages: Allow annotations to be placed on service outage/degradation icons for public status pages.
Will help inform users of issues and possible post-mortem actions taken.3 votes
Excellent idea Ryan. Thanks for submitting. We are reviewing improvements to the Status Page now and will include this use case.
I would like to suggest when adding a new test, the default alerting destination be the person adding the test by default, the goal is to eliminate the possibility of sending a bogus alert to whatever the default destination is now.3 votes
I like this idea Barry. It makes it faster to set up tests. However we have some users that setup tests for others, and would have to keep changing that if we defaulted to the current user
Sounds like we should either have a per-user default, or make it super easy to specify the current user when creating the check. Moving this to “under review”
I would like to request the ability for an alert to send multiple email templates at different stages in the alert. We use email to integrate with HP OpenView for tracking our alerts from different systems. We would like Rigor's alerts to be able to send a plain delimited email to OpenView for their alert system and then another normal email to my development staff.3 votes
Totally agree Doug. Thanks for sharing this idea. Our notifications system needs to be more flexible about allowing multiple different communications to occur in response to certain events, such as sending 2 different emails, to 2 different groups, using 2 different templates.
We are collecting use cases for a totally rebuild notifications system. I will include this in our planning.
Right now tags can only be applied / removed on a check-by-check basis. We should make it easy to add / remove tags in bulk by adding it as an option to our existing Bulk Change feature.3 votes
100% agree. This is the kind of thing needed when support large organizations with a large amount of checks.
We should add the ability to bulk add/remove tags via our bulk update functionality. Moving to “under review”
Currently, we can create a new an Alert email template per Check. I would like the ability to have templates per User or Group for notifications. This would allow "humans" to still get pretty email alerts, but also lighter alerts to other alerts contacts that may be machines, hence, we can script and scrap the alert.
100% agree Chris. Thank you for sharing this idea and use case.
We are revamping our notification system, including how templates can work, and are currently collecting use cases. This is something we should consider while doing this work.
Moving to “under review”
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