Rigor Product Suggestions

  1. RBC: Add option to upload images with actions

    It would be nice to be able to upload images or files via Real Browser Checks. This could be useful for sites that require applications or images to upload as part of an application.

    4 votes
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  2. Adding another option in the dropdown list for 'Blackout Periods'

    Add "Bi-Weekly" to the frequency droptdown list under Blackout Periods.

    4 votes
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  3. Provide the ability to ignore a step if it Fails in Real Browser Check

    Sometimes our sites target different content based on GEO IP. I'd like to have an option to Ignore a Step in the Real Browser check if the Step fails. This way I don't have to have multiple custom checks for the same site that may display different content.

    4 votes
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    1 comment  ·  Admin →
  4. Users should be able to save and apply excluded files to multiple checks in bulk

    Either with a configuration template or a bulk change, users should be able to save a set of excluded files and re-use that set on multiple Real Browser checks.

    Bonus points if users can import a set of domains or file names to exclude instead of using the + Add Excluded File builder.

    4 votes
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    1 comment  ·  Admin →
  5. Configurable query links for quick access to logs

    Our company uses splunk to log the inner workings of our services. I would love to be able to formulate a splunk query by crafting the url from output coming from a failed test and then display it below the failure explanation to quickly transport from rigor to splunk (or any query service that the user specifies for that matter). Just being able to parse the time window, an index, and some piece of data could go a long way in simplifying the debugging process.

    4 votes
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  6. UI: Add numbering column to Check Tables landing

    Since the system/contracts are based on # of allowed checks, add a count column on the landing page. Otherwise you have to manually count them. Example: http://prntscr.com/8p76bs

    4 votes
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  7. Add Schedule Time or Temporary Time to Mute Alerts by Control Group

    Hi,

    Muting alerts by Control Groups is great, but I would like to be able to temporarily mute them (for X min or X hours). Another feature would be to add schedule mute. This would come in handy for scheduled downtime or when we have known system problems and don't want to forget to unmute the Control Group.

    Thank you,

    Chris

    4 votes
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    1 comment  ·  Admin →

    This is a great idea. Muted checks and forgetting about them can lead to a ton of problems and creates a blindspot for the organization, so I like the idea of a timed mute that auto reverts.

  8. Email Reports: Include percentage change

    It's great that we include green arrows or red arrows in email reports to indicate change in performance. It would be even better if we also included the percentage change, so it would be easier to see if there was a big difference from previous days.

    3 votes
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  9. Notifications: Log escalation emails like normal alerts

    Please log escalation emails like you do normal alert emails, so we can tell an escalation triggered and see who it went to.

    3 votes
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    1 comment  ·  Admin →

    This is a good idea Barry. Allows for greater transparency. We are currently collecting use cases for a reworking of our alerting/notifications system, so this is helpful to know about.

  10. Notify on Check Status Change

    We'd like to not only send notification and escalations when a check fails, but notify a specific group when someone has taken ownership of the issue in the Rigor tool, and a separate group to receive a "back on" notification. This will help our stakeholders notified that there were issues, but emphasize that IT is either working on the resolution, or it has been resolved.

    3 votes
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    1 comment  ·  Admin →
  11. Notifications: Notify on specific error to a separate contact

    At the moment, we set up an alert and a single contact (be it a group or email address). It would be great if we were able to add multiple notification entries and apply the alert thresholds to each entry. So for example if the entire test fails it would go to the NOC, if a specific error occurs like a 4XX then go to a particular email address like a developer for example. We shouldn't have to create multiple tests for this.

    3 votes
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    Thanks for writing in William. I totally agree. We should allow specific notification settings to tie to 1 or more threshold monitors.

    We are currently defining use cases for a completely revamped notification system. This seems like a logical one to include. Moving to under review while we plan.

  12. Real Browser - add option to collect screen print of all runs

    Please add an option to turn on collecting a screen print for all runs including successful runs. This would be helpful for us to compare ads that display on failed runs versus passed runs.

    3 votes
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    1 comment  ·  Admin →

    Sounds like Kathy is just asking for screen shots for successful runs as well as failed runs. Emailing to clarify

    To collect speedindex, we have to take a bunch of screen shots, even on successful runs, so we could expose those to the user even for successful runs.

  13. Reports: Add option to see tag reports over time frames < or = 24 hours

    Current tag reports are based on daily rollups. It would be nice if users could easily see individual runs within smaller time frames on the tag report or have the option to create on the fly performance history reports based on tags.

    3 votes
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    I know inside the app, we should run-level metrics for a tag set under the “Dashboards”. Makes sense to apply this out to reports as well. Reaching out to Melanie to get some clarifying details.

  14. Global dashboard filters

    When viewing the check results there is an option to filter based on location and date. The filter only applies to the graph not to the individual run results and alert listings. Pleasse apply the filters on everything on the page.

    3 votes
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    1 comment  ·  Admin →
  15. Auto pausing alerts based on one or two alert

    We have many monitorings monitoring our web site's up time and functonality. It would be great if we could set our ping test monitor and our homepage check monitor as master monitorings. If these monitors are both failing then all of the other monitors for the website are paused automatically or muted. We had an outage this morning at 12:30am for 3 hours. All of our monitors were going off which became annoying as we were trying to fix the issue.

    3 votes
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    1 comment  ·  Admin →

    I really like this idea, thanks Steve. Basically, if multiple checks are all testing different aspects of the thing, and a few “key” checks start failing and sending alerts, you probably don’t want to receive a flood of alerts.

    We are in the currently collecting use cases for a reworking of our entire notification/alerting system. This seems like a good use case to include in our scope

  16. Status Pages: Allow annotations to be placed on service outage/degradation icons for public status pages.

    Will help inform users of issues and possible post-mortem actions taken.

    3 votes
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  17. Alerting: have the default alert destination for a new test be the person adding the test.

    I would like to suggest when adding a new test, the default alerting destination be the person adding the test by default, the goal is to eliminate the possibility of sending a bogus alert to whatever the default destination is now.

    3 votes
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    1 comment  ·  Admin →

    I like this idea Barry. It makes it faster to set up tests. However we have some users that setup tests for others, and would have to keep changing that if we defaulted to the current user

    Sounds like we should either have a per-user default, or make it super easy to specify the current user when creating the check. Moving this to “under review”

  18. Notifications: Send multiple alerts using different templates

    I would like to request the ability for an alert to send multiple email templates at different stages in the alert. We use email to integrate with HP OpenView for tracking our alerts from different systems. We would like Rigor's alerts to be able to send a plain delimited email to OpenView for their alert system and then another normal email to my development staff.

    3 votes
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    Totally agree Doug. Thanks for sharing this idea. Our notifications system needs to be more flexible about allowing multiple different communications to occur in response to certain events, such as sending 2 different emails, to 2 different groups, using 2 different templates.

    We are collecting use cases for a totally rebuild notifications system. I will include this in our planning.

  19. UI: Update Bulk Change so users can add tags in bulk

    Right now tags can only be applied / removed on a check-by-check basis. We should make it easy to add / remove tags in bulk by adding it as an option to our existing Bulk Change feature.

    3 votes
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    100% agree. This is the kind of thing needed when support large organizations with a large amount of checks.

    We should add the ability to bulk add/remove tags via our bulk update functionality. Moving to “under review”

  20. Notifications: Alert Email Templates Per User or Group

    Currently, we can create a new an Alert email template per Check. I would like the ability to have templates per User or Group for notifications. This would allow "humans" to still get pretty email alerts, but also lighter alerts to other alerts contacts that may be machines, hence, we can script and scrap the alert.

    Thank you,

    Chris

    2 votes
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    100% agree Chris. Thank you for sharing this idea and use case.

    We are revamping our notification system, including how templates can work, and are currently collecting use cases. This is something we should consider while doing this work.

    Moving to “under review”

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