Rigor Product Suggestions

I suggest you improve Rigor by...

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  1. Allow multipe contacts in the "Notify" check config field

    Currently only one individual or group can be entered in the notify field to receive both alerts and recovery notices. Users entered in the escalation field do not receive recovery notices.

    This means we need a custom group for each subset of contacts that need to receive alerts and recoveries on a given check rather than adding multiple individuals or groups.

    This also means that we cannot set both the new webhooks feature (say hipchat notices) and alerts to a group.

    Can you please add the ability to attach multiple endpoints in the "Notify" check config field?

    61 votes
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      1 comment  ·  Admin →

      We are activity defining use cases for reworked notification system to be developed in the 1st half of 2017. We will be reaching out to all of you to better understand your needs

    • Grouping and Folders for Uptime and Real Browser checks

      Having to monitor multiple sites and growing under Uptime and Browser Checks we would like to be able to create folders/groups to move the checks into without having to use tags. This would clean the UI for users have multiple sites so that the information we need is where we need it. We have been managing this with naming convention but when growing to 100+ checks this will become a monster to view.

      52 votes
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        Makes total sense. We are reviewing our UI to see how to better organize things so that customers with large numbers of checks can help navigate and review things

      • Increase reporting granularity

        Current granularity of Rigor reporting allows for months, weeks, or days. Can you please increase granularity to allow for grouping by hours and minutes?

        Particular use case is to report on error counts across multiple checks spanning a small time frame such as a couple of hours or minutes

        40 votes
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          We are reviewing use cases for our custom reports now, and I can how more specific time granularity would be helpful, especially when you want to focus on, or exclude, a specific time period of trouble.

        • allow webhooks to be registered for snapshot status changes

          Rather than repeatedly poll the snapshots endpoint to determine when snapshots' statuses have changed, it would be great if we could provide a URL that would receive a POST request when the status, etc. change. (similar to how GitHub provides webhooks - https://developer.github.com/webhooks/)

          28 votes
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          • Make monthly performance reports available for .csv export.

            Make monthly performance reports available for .csv export, with full data (not just daily rollups).

            20 votes
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              Thanks for the suggestion Duncan. This makes total sense. To be clear, with the Rigor API you can pull this data out now, but making it easier to fetch as a CSV would be very valuable. Reviewing options for this.

            • have the ability to upload a new Selenium script to an existing Real Browser Check

              Add the ability to re-upload a Selenium script for an existing Real Browser Check. In some instances, this would be faster than editing existing steps.

              19 votes
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              • API: Support updating HTTP check settings via the Monitoring API

                We have a need to bulk update some HTTP check parameters. I thought this might be a good opportunity to dig into the Monitoring API and maybe write an Ansible module for managing HTTP checks. I ran into problems when I found that, while I could create and delete HTTP checks, the API provided no method of updating existing checks.

                18 votes
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                  This makes sense. fundamentally we need to provide a comprehensive way to update a checks settings via the API. A v1.0 of this could be to just allow updating check settings, but not say RBC steps (since bulk updating selenium steps could be challenging). Reaching out to reporters with some clarifying questions.

                • Degraded state

                  We would like the ability to have a max response time, which is available now but with a Mid response time, meaning if the page fails to load by the MID time then Yellow Exclamation point as long as the Max load is not reached. If mid and max are both reached then Red X icon. I made a mock up picture of what it might look like while configuring the monitor. Mel... has the mock up gif.
                  Thanks

                  16 votes
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                    Great idea. And I like the idea of separating “This check run failed” vs “This check run didn’t met our criteria” as some kind of warning instead. Looking into how to implement this

                  • Support Additional "Real" browsers, not FF with a different UA String

                    Use real rendering engines from the different browsers. We all know IE behaves differently than other browsers, and loads DOM objects/executes JS/socket connects differently.

                    14 votes
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                      To be clear, right now all of Rigor’s Real Browser Checks run under a real browser, not an emulated one. We are using FireFox 45 ESR. When you select a different User-Agent, we change that UA string or view port, but its always a real browser.

                      Upgrading to this new version of FF meant we had to completely rewrite all our plugins that take measurements. Luckily these new plugins are more universal, so adding additional real browsers like Chrome is easier.

                      We are now looking at how to add additional browsers

                    • Add line graph view to the Performance History graph

                      The dots aren't great at conveying trends - can we see more rendering options?

                      14 votes
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                      • Extract custom data/metrics from a run (Was: Extract data from HTTP response headers and/or the response body)

                        There should be a way to extract data from HTTP response headers and/or the response body for use as an additional "dimension" for performance/reporting. E.g.: for each response, extract and store the X-Server-ID header from the response. We should then be able to filter and/or report on that field in performance charts and reports.

                        So then, i.e. on the performance history graph, I should be able to see each value of the X-Server-ID as a different color dot, etc. Or at the very least select which value I'd like to plot individual just like the "Locations" drop down allows.

                        10 votes
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                        • RBC: Simulate handheld devices and networks for mobile testing

                          Mobile devices have two major potential bottlenecks that desktop browsers do not have: limited hardware resources to execute JS, render images, etc; and a slower network. Particularly when implementing a responsive site, it's important to know how these limitations are affecting mobile users, given that the payload for responsive sites will often (and maybe mistakenly) be similar for mobile and desktop sites, but performance could vary widely between the two. To account for this, it would be helpful for mobile tests to be run by simulated mobile devices using either/both throttled hardware and a throttled network to more closely simulate…

                          8 votes
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                            Great idea! Simulating device constraints like CPU/RAM via throttling could be challenging, but network throttling is a clear and easy first step. Reviewing this now

                          • Add option to only log a failure if uptime check fails from more than one location

                            It's great that we can customize notifications based on location-specific errors; let's add the same functionality for alerts and make sure that users have the option to keep location-specific problems from affecting uptime stats.

                            8 votes
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                              We do have a way in the app to compute what we call SLA uptime, which specifically only flags downtime if 2 or more failures occur in a row, helping reduce the impact of a bad location.

                              Reaching out to Melanie with some clarifying questions

                            • Content Check: Filter Content Check links by 'results', and bulk ignore

                              The 'ignore' option on our Content Check is awesome. It would be great if we could also filter the table by 'results' > select all with similar results > and ignore en masse.

                              8 votes
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                                Totally agree. Basically you want a way to select multiple checks in the table and then mark all of them as ignore, similar to the in-table-bulk-operations that Rigor Optimization provides.

                                There is a larger need to move bulk actions like this out of Monitoring “Bulk Edit” page and into individual tables, but this could be a good place to start

                              • Better Reporting of SLA adherance (runs vs failures)

                                We use Rigor to check our customer SLA adherance.
                                For most of our customers have several checks running and at the end of each month we have to do a bunch of math to calculate our SLA for that customer. It would be great if you
                                1) exposed the data in the report of how many runs and fails
                                2) provided a totals line which allows us to

                                This is pretty close but does not have the totals at the bottom for each month
                                http://itstatus.mfg.com/?type=monthly

                                7 votes
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                                  1 comment  ·  Admin →

                                  Makes sense. We have various ways to display this currently in the app UI, reports, and in summary emails. Reaching out to Alex to ask a few clarifying questions about exactly what he is looking for.

                                • API Response time per step

                                  We would like to have the ability to show the response times per step in a multi step API script. Some steps are necessary but may take longer than others.

                                  6 votes
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                                    1 comment  ·  Admin →

                                    This makes total sense. It also adds consistency with our RBC check, which can report metrics about each page visited when running a check that loads multiple URLs

                                  • SAML authentication for large organisations

                                    Add SSO auth for larger organizations to effectively use read only reports across their delivery process with multiple stakeholders.

                                    6 votes
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                                      1 comment  ·  Admin →

                                      Thanks for the idea. Adding a support for external authentication provides, such as various SSO systems or even “Login with Google Apps” is something we are reviewing

                                    • Email alternate address when a check is back online

                                      When a check comes back online, I'd like it to email a different address than the address that gets emailed when a check fails. Our checks email our 3rd party alerting tool, so when something fails and comes back online, the "all clear" email pages my team

                                      5 votes
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                                        1 comment  ·  Admin →

                                        Thanks for the idea! This is actually similar to the “Notify on Check Status Change” idea. Basically, send different people different things under different conditions.

                                        We are currently collecting use cases for a reworked notification system. This is a good idea to consider.

                                      • add a "retry" logic for checks that fail to meet a given success criteria before impacting "Uptime"

                                        This is so uptime stays at 100% and not penalized by momentary issues stemming from internet disruptions, delay in a load balancer detects and removes a failed server/service from the mix.

                                        For e.g my uptime is dinged sometimes because the checker failed to finish loading page within time specified in success criteria, the reason for this could be any number of things including ISP issues, the checker should retry the same action a specified number of times (say once or twice more) before marking the action as failed and thereby impacting down time.

                                        5 votes
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                                          I like this idea. We have the concept of what we call “SLA uptime” which is like uptime, but uptime is only impacted if 2 runs failed in a row, from different locations. Essentially we are trying to take the network between the test location and the target out of the equation. However this is not well exposed in the UI and it not available everywhere. Perhaps that can help address this.

                                        • Notifications: Send emails on 1 failure *and* then emails + SMS on 2 failures

                                          Hi Rigor, I noticed that we cannot set up alerts for a test so that if it failed once it immediately emailed the group, but then if it failed twice it would text and email the group. It seems like you can only do one or the other. There are times we want to know about 'noise', but just not by text. however, if that 'noise' continues, then please text. We use the email alerts for review more then logging into Rigor to look and see if any noise occurred. Hopefully others find this useful as well.

                                          5 votes
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                                            Totally agree. Our notification system needs to be more flexible in allowing multiple different levels of alerting based on the conditions.

                                            We are currently gathering use cases for a complete revamp of the notification system. This is a great one to include. Thanks for the suggestion Scott!

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