I suggest you improve Rigor by...

Add option to only log a failure if uptime check fails from more than one location

It's great that we can customize notifications based on location-specific errors; let's add the same functionality for alerts and make sure that users have the option to keep location-specific problems from affecting uptime stats.

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Melanie Crissey shared this idea  ·   ·  Admin →
under review  ·  AdminProduct Team (Admin, Rigor) responded  · 

We do have a way in the app to compute what we call SLA uptime, which specifically only flags downtime if 2 or more failures occur in a row, helping reduce the impact of a bad location.

Reaching out to Melanie with some clarifying questions

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  • AdminProduct Team (Admin, Rigor) commented  · 

    We do have a way in the app to compute what we call SLA uptime, which specifically only flags downtime if 2 or more failures occur in a row, helping reduce the impact of a bad location.

    Reaching out to Melanie with some clarifying questions

  • Shiva Subramanian commented  · 

    this is necessary because of the distributed and redundant nature of the internet and the ISPs, a slowdown or failure from one site should not reduce the UPTIME of a website/app that has been available.

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